Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • 855.268.3669
Lanae

Lanae Carpenter

lanae.carpenter@covesmart.com

7

Article
Last Month

Lanae articles

All Categories
  • All Categories
  • Cove Simple
  • Cove Connect
  • Cove Puck System

Glass Break Puck Troubleshooting

Published August 25th, 2026 by Lanae Carpenter

Overview This guide provides step-by-step instructions to help you troubleshoot common Glass Break Detector issues. It covers basic solutions for problems such as false alarms, loss of supervision, low-battery alerts, triggering issues, and tampering. Follow the steps provided to help restore your Glass Break Detector to normal operation. If the iss

13 Views 1 min

Motion Detector Puck Troubleshooting

Published August 26th, 2026 by Lanae Carpenter

Overview This guide provides step-by-step instructions to help you troubleshoot common Motion Detector issues. It covers basic solutions for problems such as adjusting sensitivity, false alarms, loss of supervision, low-battery alerts, triggering issues, and tampering. Follow the steps provided to help restore your Motion Detector to normal operatio

13 Views 2 min

Carbon Monoxide (CO) Puck Troubleshooting

Published August 21st, 2026 by Lanae Carpenter

Overview This guide provides step-by-step instructions to help you troubleshoot common carbon monoxide (CO) issues. It covers basic solutions for problems such as false alarms, loss of supervision, low-battery alerts, triggering and tampering issues. Follow the steps provided to help restore your carbon monoxide detector to normal operation. If the

15 Views 1 min

Door/Window Puck Troubleshooting

Published August 21st, 2026 by Lanae Carpenter

Overview This guide provides step-by-step instructions to help you troubleshoot common door/window sensor issues. It covers basic solutions for problems such as door sensor false alarm, window sensor false alarm, sensor spacing, magnet alignment issues and CR-2032 battery replacement.  Follow the steps provided to help restore your carbon monoxide d

19 Views 2 min

Key Fob Puck Troubleshooting

Published August 25th, 2026 by Lanae Carpenter

Overview This guide provides step-by-step instructions to help you troubleshoot common Key fob issues. It covers basic solutions for problems such as false alarms, low-battery alerts, and arming/disarming or SOS triggering issues. Follow the steps provided to help restore your key fob to normal operation. If the issue continues after completing the

1 min

Medical Pendant Puck Troubleshooting

Published August 25th, 2026 by Lanae Carpenter

Overview This guide provides step-by-step instructions to help you troubleshoot common Medical Pendant issues. It covers basic solutions for problems such as false alarms, low-battery alerts, and triggering issues. Follow the steps provided to help restore your Medical Pendant to normal operation. If the issue continues after completing the troubles

1 min

Flood Detector Puck Troubleshooting

Published August 25th, 2026 by Lanae Carpenter

Overview This guide provides step-by-step instructions to help you troubleshoot common Flood Detector issues. It covers basic solutions for problems such as false alarms, loss of supervision, low-battery alerts, triggering issues, and tampering. Follow the steps provided to help restore your Flood Detector to normal operation. If the issue continues

2 min
Load More

Member of Groups

US Agents
Home Security
Home SecurityAlarm Panel and HubDoor SensorWindow SensorMotion DetectorGlass Break DetectorKey FobPanic ButtonSecondary Siren
Environmental Detectors
Environmental DetectorsSmoke DetectorCarbon MonoxideWater Leak Detector
Cameras
CamerasEufy Indoor CameraEufy Outdoor CameraEufy Doorbell Camera
Services
ServicesCove Connect AppProfessional MonitoringRapidSOSProfessional Installation
Company
About UsReviewsPress Center
Help
Help CenterContact UsResourcesArticles855.268.3669
Exclusive Pricing
MilitaryMedical PersonnelTeachersGovernment Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 450 N 1500 W Orem, UT 84057

Home Security
  • Home Security
  • Alarm Panel and Hub
  • Door Sensor
  • Window Sensor
  • Motion Detector
  • Glass Break Detector
  • Key Fob
  • Panic Button
  • Secondary Siren
Environmental Detectors
  • Environmental Detectors
  • Smoke Detector
  • Carbon Monoxide
  • Water Leak Detector
Cameras
  • Cameras
  • Eufy Indoor Camera
  • Eufy Outdoor Camera
  • Eufy Doorbell Camera
Services
  • Services
  • Cove Connect App
  • Professional Monitoring
  • RapidSOS
  • Professional Installation
Company
  • About Us
  • Reviews
  • Press Center
Help
  • Help Center
  • Contact Us
  • Resources
  • Articles
  • 855.268.3669
Exclusive Pricing
  • Military
  • Medical Personnel
  • Teachers
  • Government Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Expand