It is important to IMMEDIATELY address any sensor trouble conditions when they occur. A low battery, loss of supervision, or abnormal sensor behavior can cause false alarms. 

Troubleshooting False Alarms

Make sure the Carbon Monoxide Detector was purchased through Cove and is not a pre-existing Carbon Monoxide Detector.

Make sure the CO Detector was not installed in any of the following places:

• Directly above a sink
• Directly above a stove or within 5 feet of any cooking appliance
• Next to a door or window that would be affected by drafts, like an extractor fan or air vent  
• Where airflow would be obstructed by curtains or furniture
• Where dirt or dust could collect and block the sensor
• Where the sensor could be knocked, damaged, or accidentally removed
• Replace the batteries (2 Alkaline AAA).

If you continue to experience false alarms, please reach out to our support team.